Controller and service operator
Spaceron is responsible for the privacy practices described here unless a specific notice states otherwise. Vendors process information only for their contracted function or as otherwise permitted by law.
Privacy policy
Your information should have a clear purpose
This Policy explains what personal information Spaceron may collect, where it comes from, why it is used, when it may be disclosed, how long it may be retained, and the choices available to you.
Reading this Policy does not create a consent record. When a form, account action, or transaction requires an acknowledgement, Spaceron records the applicable policy version with that action.
01 · Scope and accountability
Who this Policy covers
This Policy applies when you visit Spaceron, create or use an account, submit an item for review, purchase or receive a gift, place or manage an order, communicate with support, submit a privacy request, or interact with a connected operational workflow.
Related notices
The Notice at Collection gives a shorter explanation at or before collection. Feature-specific disclosures may also appear where information is requested.
02 · Information collected
Different features require different information
Spaceron may collect the categories below when relevant. It does not need every category from every visitor.
Identifiers and contact details
Name, email, phone number, account identifier, shipping or billing contact details, and recipient contact details you direct Spaceron to use.
Typical source: You, a gift purchaser or recipient, or an authorized representative.Account and security records
Authentication status, session records, login events, MFA events, device or browser signals, and IP-derived security records.
Typical source: Your browser, device, authentication activity, and security systems.Journey, item, and gift details
Item description, materials, dimensions, weight, condition, photographs, ownership statements, gift preferences, recipient information, and review decisions.
Typical source: You, a gift participant, and Spaceron review personnel.Customer content
Messages, stories, photographs, documents, support communications, and publication or sharing choices submitted through protected workflows.
Typical source: You or a person authorized to act for you.Transaction and fulfillment data
Package and order details, provider transaction identifiers, payment or refund status, carrier, tracking, shipment events, and return records.
Typical source: You, payment and shipping providers, and Spaceron operations.Technical, support, and consent records
Diagnostics, errors, performance records, support history, policy acknowledgements, privacy requests, audit events, and communication status.
Typical source: Your interactions, Spaceron systems, and service providers.03 · Why information is used
Use should remain connected to an operational need
Provide the requested service
Create accounts, review items, preserve customer choices, administer gifts, maintain private records, and provide requested documentation.
Process transactions and fulfillment
Prepare server-generated quotes, confirm provider-hosted payments, coordinate shipping, manage returns, and reconcile refunds or disputes.
Protect customers and Spaceron
Authenticate users, prevent abuse, investigate incidents, enforce access controls, preserve audit integrity, and recover from failures.
Communicate and support
Send transactional notices, answer questions, manage support cases, process privacy requests, and document customer instructions.
Comply and maintain records
Meet accounting, tax, legal, claim, dispute, safety, and regulatory obligations and respond to lawful requests.
Improve reliability
Diagnose errors, test service quality, measure operational performance, and improve workflows without changing the stated purpose of collected data.
04 · When information may be disclosed
Access is limited by function and purpose
Spaceron may disclose relevant information to service providers that support hosting, security, authentication, email, payment, shipping, storage, customer support, professional advice, and other operational functions. Providers receive only the information reasonably needed for their role and remain subject to contractual or legal obligations.
Information may also be disclosed when required by law; to protect rights, safety, customers, or the service; in a business transaction with appropriate safeguards; or at your direction.
Payment providers
Raw card numbers and verification codes are entered on the configured hosted payment page. Spaceron stores transaction identifiers, amount, status, timestamps, and limited receipt metadata needed to administer the order.
Shipping and operations
Carriers and fulfillment providers may receive contact, address, parcel, tracking, and operational details needed to quote, purchase, transport, recover, or return an accepted item.
Authentication and communications
Configured authentication, security, and email providers may process account, device, delivery, and message-routing information needed to perform those services.
International processing
Spaceron operates from the United States. Information may be processed in the United States and other locations used by configured providers, subject to applicable contractual and legal safeguards.
05 · Sessions and online technology
Essential technology keeps protected workflows working
Spaceron uses session cookies and comparable local browser mechanisms where needed for authentication, CSRF protection, security, navigation state, and requested functionality. Security services may also evaluate network and browser signals to prevent automated abuse.
Authentication and security
Session identifiers, CSRF values, device or browser signals, rate-limit data, and audit events help keep accounts and forms secure.
Feature preferences
Some interfaces may remember non-sensitive presentation or workflow preferences. Protected customer content should not be stored in browser storage unless a page clearly explains that behavior.
Advertising technology
The current configuration does not sell personal information or share it for cross-context behavioral advertising.
06 · Retention and security
Records are not all kept for the same period
Retention depends on the record, service need, account or order status, security requirement, financial or tax obligation, dispute, claim, legal hold, and customer-authorized archive. Spaceron applies deletion or de-identification when information is no longer reasonably necessary, unless continued retention is required or permitted.
Accounts and active matters
Generally retained while an account, review, order, gift, request, or support matter remains active and for a reasonable period afterward.
Financial and dispute records
Retained for applicable accounting, tax, refund, chargeback, claim, dispute, fraud-prevention, and legal periods.
Security and audit records
Retained for the configured security period and longer when connected to an incident, investigation, abuse pattern, or legal hold.
Customer content
Retained while needed for the requested service or customer-authorized archive, subject to deletion requests and required exceptions.
07 · Choices and rights
Available rights depend on the law that applies
You may be able to request access, a portable copy, correction, deletion, information about collection and disclosure, an appeal, or limits on certain sensitive-information uses. Spaceron will not discriminate against you for exercising an applicable privacy right.
Ask what information is associated with you and request a copy where applicable.
Ask Spaceron to correct inaccurate personal information, subject to verification and recordkeeping needs.
Ask Spaceron to delete eligible information, subject to legal, security, transaction, dispute, and other permitted exceptions.
Use the available controls if sale, sharing, or sensitive-information practices subject to a right are active.
Appeal an eligible privacy-request decision where applicable law provides that right.
An authorized agent, parent, or guardian may submit a request with proof of authority and any required identity verification.
08 · Children
Adult account responsibility
The service is not directed to children under 13, and an order account must be held by an adult. Do not submit a child’s information or item without appropriate parental or guardian authority.
09 · Policy changes
Material changes receive a new effective date
Spaceron will publish material changes with an updated effective date. When required, it will provide additional notice or request renewed acknowledgement before the change applies.
10 · Contact and questions
Use the route that matches your need
Use Privacy Choices for a rights request. Use Concierge for a general privacy question, request-status question, or concern about how information was handled.
- Phone
- +1 (833) 772-2376
- Support hours
- Mon–Fri, 9:00 AM–6:00 PM America/New_York
- Policy version
- 2026-08-03